Opt-in Guarantee
Our Service Guarantee will generally be offered to you as an option, which you will see in the Proposal we send to you. It will apply if you accept that proposal.
100% Refund
Our Service Guarantee is to cancel any unpaid invoice or give you a credit on any paid invoice to that part of a job
Full Satisfaction
You may claim on Our Service Guarantee where you are not satisfied with the job performed and you demonstrate reasonable grounds for that dissatisfaction against the specifications and KPIs for that job.